Flexible, Cost Effective, & Low Risk

Our approach includes a flexible total support solution that has the capability, capacity and qualifications to perform all levels of enterprise IT services. Leonardo DRS solutions are supported by an in-place staffing, recruiting, and retention program designed to maintain a fully qualified and experienced workforce. Our Global Enterprise Management System (GEMS) provides a foundation for success to each program by planning low risk solutions and by using top-performing cross-program processes.

Cyber Security

Security Operations Services

24x7x365 computer network defense monitoring
Digital forensics
Network analysis and reporting
Activity logging and trend analysis reporting
Vulnerability assessment, system scanning, problem investigation

Governance, Strategy & Compliance

Audit and compliance reporting
Subject Matter Expert (SME) advisory and support services
Security Technical Implementation Guide (STIG) management
Certification & Accreditation (C&A)
Authority to Operate (ATO) /Authority to Connect (ATC)

Security Tools & Appliances

Enterprise Mission Assurance Support Service (eMASS), Host Based Security System (HBSS), Assured Compliance Assessment Solution (ACAS), Splunk
Palo Alto Firewalls

Training, Education & Awareness

Information Technology Infrastructure Library (ITIL)
Risk Management Framework (RMF) /DoD Information Assurance Certification and Accreditation Process (DIACAP)
Standard Operating Procedure (SOP) best practices

Network Operations

Network Monitoring

24x7x365
Comprehensive end-to-end monitoring and control of terrestrial core, teleports, satellite bandwidth, remote very small aperture terminals (VSAT), back-haul, and security
Daily, weekly, monthly availability/performance reports

Help-Desk Services

Tier I, II, III capabilities 24x7x365
Immediate response to alarms and customer calls/emails
English speaking operators open, track, and report all trouble tickets

Trouble Ticket System

Administration, tracking and resolution
Enterprise Tools
Visible to customer
Managed by Network Operations Center (NOC)/Help Desk
Phone/email communication back-up to customer

Network Design, Build & Maintenance

Network Engineering
Local Area Network/Wide Area Network (LAN/WAN) equipment, cabinet/rack and hardware integration, maintenance, and configuration troubleshooting
Inside/Outside Plant Network Infrastructure
WiFi Campus/Forth Generation (4G)/Long Term Evolution (LTE)
On-Site/Remote Operations & Maintenance (O&M)